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Access Net
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Welcome
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Use Help on the LHS of any page of this site to send us an email, or select a topic below corresponding to the nature of your query, problem report or feedback.
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Office hours are 8:00 am - 6:00 pm and 8:00 am - 1:00 pm weekends and public holidays. Support queries are handled via email and account enquires are via email or fax. The office is attended 24 hours, 7 days a week.
Access Net Office is located at 95 Thomson St, South Melbourne, 3205.
Support is available through:
information published on our website. Use Search - what you want is probably already on hand.
information in the Configuration Guide supplied with your connection - keep it handy
email, reliable same day service. Make sure your email address is correctly specified in your browser so we can get back to you.
Phone call support is reserved for those having problems making initial connection to the service; thereafter support is through email. Calls during the day are responded immediately except during a lunch break. Should the phone not be personally attended, leave a brief message giving your phone number and we'll get back to you.
Post to
Access Net Australia,
95 Thomson St,
South Melbourne VIC 3205
Australia
Phone +613 9686 4192
For all queries or problems email:
- Accounts, for enquiries about Accounts and Billing:
- Support, for help on setting up to use your Internet Service
- Webmaster for suggestions and feedback to do with this website
- Sales, to provide your contact details and query any aspect of Access Net Services
- Access21, to obtain help on using Access21, Web Instant Publishing
- Abuse, to report a suspected violation of Access Net Acceptable Use Policy
- Info, for any other comment or query
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