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Access Net
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Welcome
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Charter
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Accurately and reliably accounting for subscriber service, payments and referrals.
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Being a commercial applications systems developer helps.
One of the main reasons for Access Net's competitiveness and customer service responsiveness and quality is its MaxiBase office system developed by and for Access Net.
MaxiBase allows every member of staff to immediately retrieve all details of a subscriber's service, account and correspondence for instant reponse to any query. Subscribers don't get shunted from department to department having to hang on to the phone interminably in order to get an answer.
Web based Member Account Services allow subscribers to monitor their service usage statistics directly via the website. Customer Account and Service Usage statistics are continuously updated every 10 minutes 24 hours a day, 7 days a week.
Referral credits, pro-rata rebates for unused services, refunds of advanced usage fees and all other provisions of Access Net Trading Terms are rigidly, accurately and promptly accounted for.
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Mission
Charter
